In order to ensure your issue gets dealt with in a timely and through manner, we have implemented a new ticket system. Every support request is assigned a unique ticket number, which you can use to track the progress and responses online. For your reference we also provide a complete archive of your previous support requests.
Please ensure to provide as much detail relevant to your complaint as possible. Please include a copy of any documentation related to your rental and subsequent complaint as this will undoubtably speed up and aid our handeling of this matter. |
Check the status of a previously submitted request; from here you can also check previous requests and responses. |
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